Return and Refund Policy

At Rahu, our dedication to sustainability is unwavering, and in line with this commitment, all sales are considered final. We prioritize minimizing the environmental impact associated with returns, as our garments, yoga mats, and accessories are crafted on demand. While we encourage avoiding returns, we understand the importance of ensuring your satisfaction. Should you have concerns or wish to exchange or return your purchase, our team is here to assist you.

Return Policy

We extend a 14-day return policy, allowing you time to assess your item after receipt. To initiate a return, kindly register your items by contacting us through the contact page or emailing

For your return to be eligible, the item must remain in the same condition as received, unworn, unused, with tags, and in its original packaging. Please include the receipt or proof of purchase.

All returns should be directed to the following address:
Zuiddijk 5
1501CA, Zaandam
The Netherlands

Should your return be accepted, please note that you assume responsibility for shipping costs. We'll provide guidance on the return process and furnish detailed instructions on where and how to send back your package. Items sent without prior return authorization will not be accepted.

For any return queries, you can always reach out to us at

Damages and quality issues

Damages and issues should be reported promptly upon receiving your order. Contact us immediately if an item is defective, damaged, or if you receive the wrong item, allowing us to assess the issue and make it right.

Non-returnable items / Exceptions

Certain items are non-returnable, including perishable goods, custom products, and personal care goods. If uncertain about a specific item, please reach out for clarification.


To facilitate a swift exchange, return the item you have, and upon acceptance, make a separate purchase for the desired item.

14-day cooling-off period

European Union residents benefit from a 14-day cooling-off period, allowing order cancellation or return within this timeframe, without justification. The conditions mirror our standard return policy.

Processing Refunds

Refunds will be processed upon receiving and inspecting your return. If approved, you'll be automatically refunded on your original payment method within 10 business days. Note that processing time may vary for your bank or credit card company.

Other Challenges

For any concerns beyond 15 business days post-approval, contact us at

Order Cancellations

Order cancellations are accepted within 12 hours of placement; kindly reach out to for assistance.